Maple & Ember Bistro never misses the dinner rush.
This is the clean version: a made-up restaurant, a real menu, normal prices, and the exact kind of call a host would otherwise have to stop and answer.
Answers the boring stuff
Hours, menu items, allergies, parking, pickup windows, catering minimums, and whether a human should step in.
Captures money
Orders, catering leads, callbacks, party size, deadline, phone number, and urgency instead of losing the call.
Escalates correctly
Refunds, complaints, weird allergy questions, high-value catering, and anything reputation-sensitive go to the owner or manager.
Not a transcript dump. A usable handoff.
Example owner note
Pickup: 2 Ember Smash Burgers, 1 Maple Salmon Bowl. Total $58.05 with tax. Caller wants pickup at 7:20 PM.
Catering: Tomorrow lunch for 18 people. Interested in 2 catering trays, one vegetarian option, delivery before 12:15 PM. Needs manager confirmation.
Action: Text/call Sarah at (555) 013-2048 before 5 PM.